For enquiry, new postgraduate students and current students may refer to the following FAQs. If further assistance is needed, please contact us through (853) 8822 4898 during office hours or

General Information (for Academic Year 2023/2024)

First day of classes will commence on 17 August 2023.

The online course enrollment for all postgraduate students are scheduled during 11 – 16 August 2023, subject to the announcement of Academic Unit.

The add/drop period for all postgraduate students are scheduled during 17 – 29 August 2023, subject to the announcement of Academic Unit.

You can access to myUM Portal  to enter the systems of UM by using your UMPASS ID and password to login.

Information for New Postgraduate Students

The Graduate School will arrange registration for new postgraduate students in academic year 2023/2024 during 1 to 10 August 2023 (except for DBA/DPA/EdD/EMBA students). New students must complete the registration in person.

New students have to settle the tuition fee of the 1st semester before registration. Upon the debit note issued, the notification will be sent to student’s registered local mobile number and student email account. The E-debit notes can be downloaded from the Student Information Web Services ( Students are required to fully settle the tuition fees within the payment period indicated on the debit notes.

Students who cannot complete the online registration within the scheduled period may submit the completed application form to the Graduate School by email. Please visit our website at for the Late Registration Application form.

For enquiry related to accommodation, please contact the Student Affairs Office at (853) 8822 2660 or by email at

The support period for all eligible Scholarship awardees or Teaching Research Assistant recipients begins in the designated month of initial registration (usually August) in the 1st semester of an academic year, except special cases approved by the UM. Eligible awardees/recipients who complete their initial registration on or before the 15th of that month will be provided with full-month support starting from the month of registration. If registration is completed only after the 15th of that month, no support will be provided for that month. Shortened support period due to late registration will not be compensated.

Information for Current Students

Upon fulfillment of the graduation requirement at the University and with the University’s Senate, academic awards/certificates are conferred on students. The processing time takes longer during June and July due to the large number of graduates. Under normal circumstances, the certificates will usually be ready for collection in mid-July and mid-August.

It will not affect the graduation approval procedure. You only need to make sure that your thesis has been submitted to the University Library before you collect your graduation certificate. You may contact the University Library for arrangement about submission of your thesis.

Before collecting the graduation certificate, if graduates have any outstanding items with the following departments, they may go to the departments concerned to clear the outstanding records, or else no certificate will be issued. (Graduates are not required to go the following department(s) if they do not have any outstanding item(s) in the departments concerned.)

Department Items Contact for Inquiry
University Library To ensure no books are on loan and thesis has been submitted. 8822 8160
Student Affairs Office Hostel students must complete the hostel check-out procedure. 8822 2518
Treasury Section To ensure there is no outstanding payments.

To provide bank information on Student Information System Web Services (ISW) for refund of security deposit.

8822 8349

Upon the receipt of notification emails/SMS for certificate collection from the Graduate School, graduates should bring along the identification documents to the Graduate School during office hours for the collection of graduation certificates.

If graduates are unable to collect their certificates in person, they can entrust a representative to collect the certificate. In such case, the representative must present the authorization letter (GRS/Form/029e ) signed by the graduate and attached with copies of the identification document of both parties.

The graduation certificate will be issued once only, as there will be no second printing. Graduates are therefore strongly advised to ensure the safe-keeping of this important document.

If graduates would like to apply for electronic copies of graduation certificates, please send the requests to Graduate School via email:

Students may apply for testimonials through Online Payment Service System (OPS: ). A confirmation email together with a QR code will be sent to students’ UM email accounts within two working days after successful applications. Students may then use the received QR codes to print the testimonials at the Self-Service Kiosk located in UM Sports Complex (N8) on your own. For the extension of Special Authorization to Stay”, please contact Student Resources Section of Student Affairs Office (tel: 8822 9902 or email: ).